Frequently Asked Questions

Here are answers to some of the most frequently asked questions in the Human Resources Department:

Who should I call in HR?

Darcy Powers
HR Manager..................................503.261.8226
darcy_powers@ddouglas.k12.or.us

  • Workers' Compensation Questions
  • Licensed Non-Medical Leaves of Absence
  • All Licensed Staff Questions

Sue Smith
HR Administrative Assistant............503.261.8250
sue_smith@ddouglas.k12.or.us

  • Insurance
  • Retirees
  • FMLA/OFLA Classified Leaves of Absence
  • Job Postings - Classified
  • All Classified Staff Questions

Leah Brewer
HR Assistant................................503.261.8253
leah_brewer@ddouglas.k12.or.us

  • Applications
  • New Hire Orientations
  • Personnel Action Forms
  • Tuition Reimbursement
  • Para-Professional Exam
  • Volunteer Applications

Debora Speciale
HR Assistant................................503.261.8225
debora_speciale@ddouglas.k12.or.us

  • Student/Practicum Teacher Placements
  • Unemployment
  • Job Postings-Licensed

David Petersen
HR Assistant................................503.261.8210
david_petersen@ddouglas.k12.or.us

  • SafeSchools Online Trainings
  • HR Webpage
  • HR Newsletter

INSURANCE VENDOR CONTACT LIST

MODA - Medical/Vision
503.265.2909
866.923.0409

MODA – Dental
503.265.2910
866.923.0410

MODA – Pharmacy
503.265.2911
866.923.0411

MODA – Disease Management
503.243.3957
800.913.4957

MODA – Behavioral/Mental Health
503.382.5323
877.796.3223

MODA Provider List
www.odscompanies.com/OEBB

Kaiser - Customer Service
866.223.2375

Kaiser Provider List
http://my.kp.org/nw/oebb


MODA – Medical and Vision

The MODA medical and vision customer service number is 503.265.2909 to assist you with any questions regarding your coverage, claim questions, and to order replacement cards. All claim questions should be directed to this number as David Douglas HR staff does not have the ability to deal with claim issues. For pharmacy questions, the number is 503.265.2911.

MODA – Dental

The MODA dental customer service number is 503.265.2910 to assist you with any questions in regards to your coverage, claim questions and to order replacement cards.

MODA - Behavioral/Mental Health

The MODA customer service number for Behavioral/Mental Health coverage is 503.382.5323. Please contact MODA for all questions regarding coverage and benefits.

MODA also has a website you can personally access at www.www.modahealth.com, for information to help with: physician and pharmacy questions; specific coverage information for medical, dental and vision; obtaining prescription forms; making address changes; and ordering replacement cards.


KAISER – Medical, Dental, Vision, Pharmacy

Kaiser’s customer service number is 866.223.2375 to assist you with any questions regarding: your coverage for medical, dental, vision, and pharmacy; claim questions; and to order replacement cards.

Kaiser has a great website for members to access at http://my.kp.org/nw/oebb that will help you locate facilities, make appointments, use their on-line mail order pharmacy, make address changes, get health advise and order new ID cards.

NOTE: You may have selected Kaiser medical, dental and vision coverage. Or, you may have selected Kaiser medical with ODS dental and vision. Please refer to the respective vendor for assistance with the services you have selected. Please refer to the Insurance Vendor Contact List above for customer service phone numbers and website addresses.

IMPORTANT: Insurance carriers will not change your address. You must submit your change of address to Human Resources.


Family Changes
If you have recently been married, divorced, there has been a birth or death in the family, you have an overaged child, or you have moved, it is important that you notify the HR Office. We must pass the information along to the various health care providers. It is required by law that we notify any individual that is to be removed from medical or dental coverage. This must be done within 30 days of the qualifying event.
American Fidelity - Flexible Spending Account

American Fidelity customer service number is 1-800-325-0654. They can assist you with any questions on your account, payment/reimbursement questions and general information about how the plan can best work for you.

They have an informative website at www.afadvantage.com that explains their services and their forms that you can print, including the reimbursement form from your flexible spending account (FSA).


PERS

We cannot assist you with the management of your PERS account or questions concerning your eligibility for retirement from PERS. Their customer service number is 503-598-7377 or 1-888-320-7377.
They have a great website at www.oregon.gov/PERS that has seminars posted of how to best manage your money, pre-retirement guides and member handbooks that you can print, and educational seminars for those that plan to retire within one year and within five years, and much more! They ask that everyone look in advance of their retirement by reviewing the pre-retirement guide, the website benefit estimate and attend seminars to aid in a smooth retirement transition.

If you have further questions, they no longer make one-on-one appointments. Rather, they have a service desk available from 8 to 5 which is a first come, first serve basis. Their office is located at 11410 SW 68th Parkway, Tigard, OR 97281.


Additional Retirement Savings Programs

David Douglas School District contracts with Carruth Compliance Consulting (CCC) to provide management and oversight of our TSA 403(b) program. The Carruth Compliance Consulting website located at www.ncompliance.com includes information specifically for David Douglas School District, including enrollment procedures, information about vendors associated with the plan and a Salary Reduction Agreement form.

The Oregon Savings Growth Plan (OSGP) is the state's 457 Deferred Compensation Plan. All employees of David Douglas School District are eligible to participate in this retirement savings plan. This plan is separate from the 403(b) plans and has its own limits and rules of participation. To receive an information packet regarding OSGP, contact payroll at ext. 8256 or e-mail Angela Miller. You can also contact OSGP's information line at 800-365-8494 to obtain the latest educational workshop schedule and to learn more about the plan.


Forms

Several helpful HR forms are available on this website under "HR Documents & Downloadable Forms". In addition, the payroll department has their own website with downloadable forms such as W4's, American Fidelity and the Drop Coverage Form that cancels or stops voluntary deductions. Click here to access their site.
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FAQ for Licensed Staff members

FAQ for Classified Staff members

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