Complaint Procedures

Per Oregon law and School Board Policy, the David Douglas School District provides a specific process to resolve complaints filed by District parents/guardians, students and people who live in the District. The District is committed to resolving all complaints in a fair, transparent and timely manner.

According to our District policies, parties involved in any complaint are encouraged to resolve the issue at the school or department level whenever possible. If resolution cannot be reached, there is a specific process for taking the complaint to the District administrative level and, if necessary, to the Board level.

Below is a link to our Board policy regarding public complaints. There are also links below to specific complaint procedures for students, parents/guardians or community members. These procedures cover general complaints, as well as complaints of sexual harassment, bullying and discrimination.

The District is committed to making our complaint process accessible to all people in our diverse community. Interpreters and translators will be made available to anyone who needs those services for assistance in the complaint process. The District also is happy to provide supports to anyone who needs other assistance with the complaint process.

If you have any additional questions regarding our complaint process, please call the Superintendent’s Office at 503-261-8201.