Financial Resources

City of Portland Water Discount Program

Customers responsible for paying a Portland Water Bureau residential sewer/stormwater/water bill, and whose household income is less than 60% of the Portland Median Family Income (MFI), may be eligible for a discount on their bill. Eligible customers experiencing a crisis may also receive up to $500 in assistance once every 12 months.

For more information about the discount program and Portland’s MFI, please visit this page.

Protecting Immigrant Families

Immigrant Eligibility for Public Programs During COVID-19

See some of federal public programs available to support individuals and families during the COVID-19 crisis under existing law, as well as the recently passed Families First Coronavirus Response Act and the Coronavirus Aid, Relief, and Economic Security (CARES) Act. View Protecting Immigrant Families website

Resources for Grandparents

The Family Caregiver Support Program serves grandparents and other non-parent relatives, age 55 and older by linking them to:

  • Programs which may provide financial assistance
  • Educational opportunities
  • Grandparent support groups
  • After-school activities for their children

Learn more about this program and other caregiver support programs through the Multnomah County’s website

OHSI Covid-19 Mortgage Relief Program Mortgage Payment Assistance Benefit

Oregon Homeownership Stabilization Initiative

  • The COVID-19 Mortgage Relief program helps Oregon homeowners who are struggling to make their mortgage payments. For eligible applicants currently receiving unemployment benefits, it will bring their mortgage current and make up to six monthly payments directly to their mortgage servicer. For those who have returned to work, but are behind on their mortgage, it will bring their account current.
  • Homeowners who have suffered a financial hardship and are struggling to keep up with their mortgage should visit
  • Funding is limited and applications will only be accepted through 3/14/2021.

Many low-income families and individuals have not claimed Child Tax Credits or the Third Stimulus payment due to them. Families have until November 15, 2022 to claim the credit.

Child Tax Credit

Nearly 90% of children in the U.S. are eligible for the 2021 expanded Child Tax Credit (CTC), which provides up to $3,600 per child. Additional income like the CTC is associated with stronger educational performance, improved health, and reduced stress among kids in families with low incomes. Unfortunately, too many kids are at risk of missing out. You do not have to be tax experts to help!

While the tax filing deadline has passed, families with no or low incomes can still file without penalty and claim the full CTC (or the remaining half if they received 2021 advance payments).

Families have until mid-November to claim the credit on their own through the Child Tax credit filing portal. After that, families can still claim the 2021 CTC, but must file full tax returns. They have until April 15, 2025, to do so.